HELP Center

Dolls so Real accepts all major credit cards (see bottom of page), PayPal, Apple Pay, Google Pay,  We only accept money orders with prior authorization.

We do not offer any type of short or long term payment methods including lay-a-way, lay buy or financing. However, PayPal does offer this to its users. You can read more about PayPal credit by logging into your PayPal account.

We ship to all 50 states and all US territories. We offer USPS (United States Post Office) and UPS services. If you place an order and choose UPS, we will upgrade to USPS Priority mail when possible. This saves you time. DHL is only for overseas orders.

Dolls so Real ships worldwide. You can choose from USPS (United States Post Office), DHL International Express and in some cases, UPS (United Parcel Service.  

ALL postage and shipping is based on weight and package size. Please add all items you are interested in purchasing to your shopping cart and proceed to the check out. You will be given all of your shipping options and prices BEFORE any payment information is required. That way you can stop the order. We use real time carrier prices and do not make profits on shipping/dispatch.

• USPS First Class International postage is the least expensive but takes the most time in transit. You cannot insure International First Class mail. This is a "ship at your own risk" option.
  
• USPS Priority International is the most common method used and can be insured and tracked.
• DHL International Express is available to many countries and is the fastest way to receive your order. However, please note that shipping via DHL may have import fees added. You will need to check with your local DHL office to get this information.

We try to ship all orders within 36 hours after receiving them. The method of postage/shipping you choose determines how long it will take for your order to arrive to you.  Here are some estimates only:

United States and US Territories:

• First Class Mail: 3-9 days
• Priority Mail: 1-3 days
• Express Mail: 1-2 days
• UPS Ground: 2-5 days 

International:

• First Class International:  7-25 days (This cannot be tracked or insured but we have only had a few customers lose packages over the years)
• USPS Priority International: 7-14 days (This method can be tracked and insured)
• DHL Express International: 3-5 days

On occasion, we do sell some reborn dolls but not often.  All available dolls are shown in our doll section.

We do not make custom reborn dolls and we cannot recommend any artists that do. We suggest you search Facebook, eBay, YouTube, doll chats or forums. Please remember the old saying "You get what you pay for". If you find a reborn doll for less than $150 - 200.00, you might not like it once you get it. Please ask lots of questions, read reviews, comments and do your research before buying a reborn doll. 

We do not offer reborning tutorials, per say. However, there are many many good reborning videos on Youtube that we suggest you start there. You do not need an account to view videos there. Here are some suggestions when navigating Youtube:

1. Refine your search to a specific topic. If you are looking to learn about the reborning process for doll kits, you can use a more general search phase such as "Reborning" but if you are looking for specific part of reborning such as "Rooting", add that term to the search.
2. After finding some videos on the topic you need, please check to see the feedback and views of these tutorials. This can save you so much time since you don't want to start one and realize that either the teacher is not a professional or that you do not care for their style. 
3. Always watch a video from beginning to end before trying it yourself. Have the supplies ready before starting.
   
4. If a video is promoting a specific product or suggesting specific products, just be sure they are not marketing something and forgetting about the artistry involved with reborning.
5. Last but not least, have fun! Reborning should be fun for anyone interested in trying it. Anyone can try and you just never know how good you'll be unless you do. Can't and won't never did anything!

We do not buy or sell used dolls of any kind. We do not have any information on the value of your doll or your collection. Please use google to find out information on this topic.

Click:  Ultimate Fusion Paint Guide

Free Reborning Tutorial by Precious Little Babies and Rachel Maynard. You must have Adobe Flash Player to view.

Just CLICK HERE

For all of us who were never taught the Metric system, or vice versa, the English system, here are some fairly simple metric conversion charts. 

• Millimeters to Inches: CLICK HERE
• Centimeters to Inches:  CLICK HERE 
• Basic/Standard Conversions:  CLICK HERE

The doll industry standard in the USA is to sell doll wigs in English measure of inches. Normally the sizing covers two sizes such as 13-14", 14-15", 16-17" but some are sized 13-15", 16-17.5" and so on. A doll wig size is equal to the circumference of the doll's head in inches (see chart).

To see a chart on how to measure for a doll's wig, CLICK HERE

The doll's head shown in the example will need a 14" doll wig. YOU must decide whether you want a 13-14" or a 14-15" doll wig. 

USA industry standards use the metric chart for doll eyes. Eyes are almost always sized in mm (Millimeters). We always suggest you use the recommended size that the doll sculptor/artist/reborn artist's suggest. Note that 1/2 round glass eyes and 1/2 round oval eyes run larger than acrylic doll eyes. 

 1.  CLICK HERE for example to measure the size of a doll eye, use a soft measuring tape and measure the diameter (from side to side. not the diameter) of the eye. 

  2. CLICK HERE for example to measure for what size of doll eye you will need, measure the inside edge of doll head eye hole to the outside edge. Do not just measure the empty space as this will give a too small of size reading. 

  3.  CLICK HERE - To measure the Iris of a doll's eye, measure the diameter (side to side) of the colored part of the eye. CLICK HERE for example.

  4. To measure the pupil of a doll's eye, measure the diameter (side to side) of the black center of the eye the same ways as for the Iris.